SHIPPING FORMS AND COSTS
PAYMENT METHODS
FREQUENTLY ASKED QUESTIONS
SALES CONDITIONS

SHIPPING FORMS AND COSTS
Upon receipt of your order, whether the product is in stock, will be issued immediately and delivered within 3 or 4 days in the direction you tell us (Monday through Friday). We're sending by e-mail a tracking number so you can make your online tracking. The cost of sending to the countries is specified by the board drop in the store www.zoltartv.com

PAYMENT METHODS

• Bank Transfer: Confirm availability of products previously requested
• PayPal: The surest way to buy online. Through a PayPal account or any credit card.

FREQUENTLY ASKED QUESTIONS
Question: Is there another way to buy than through the web?
Answer: Yes. You can place your order by e-mail to info@zoltartv.com, by phone, fax or mail. Once we receive your message will process your order right away. Also what can be done through any of the dealers listed on the website.

Question: What if I receive a defective item? How is a refund?
Answer: - To return a defective product, prior authorization you have to send the product to us, you have to pay for the shipping costs, at the address specified at the bottom of the invoice. Attach a note with the problem identified and a copy of your invoice. We will send your product immediately after its revision / replacement, we will pay shipping costs.

Question: How do I know the status of my order?
Answer: It has at its disposal a competent customer service department where he reported the current status of your order, when he left, number of consignment or any other information you need.

Question: In what way will I receive my order?
Answer: We use top quality packaging to receive their purchase in perfect condition. However, if you receive the package has some deterioration, damage or is without its original seal, has 24 hours to claim the transportation agency that it has been delivered.

And remember that we are always at your disposal for any consultation info@zoltartv.com

SALES CONDITIONS

• Products are available for sale until stocks are exhausted.
• The price indicated at all times next to the product includes VAT.
• O2media reserves the right to amend the price without notice, as well as the elimination of product catalog of any element or introducing new ones.
• Prices are in force, except editing error, offsetting the previous.
• If the receipt of the package showed some abnormality (breaking of seals or packing, distortion, etc.). Is necessary to reflect in the form of the carrier agency.
• For any incidence contact the customer service department of o2media.
• Products purchased can be returned within a period not exceeding 7 days from the date of receipt. Returns are not accepted due to shipping. The costs of returns are provided by the client.
  Before making any return, should contact the customer service info@zoltartv.com by email or telephone +34 902 194 194 to be authorized and able to expedite the paperwork later. You must send the goods in perfect condition and with its original packaging, including all accessories (drivers, manuals, cables, etc.). It is important that the returns of the products performed perfectly packaged (not permitted returns with stickers or labels in the original package of products) and a copy of the acceptance of the return and the purchase invoice.
  
  Upon receipt of the items in our warehouses and found that the above conditions are met, we will proceed to refund the amount. Shipping charges are not paid.
  You will receive the refund of the amount in the same way they made the payment (EFT or Paypal. For shipments against reimbursement).
• Sale transactions shall be construed formalized in the address of the seller.
• Completion of their personal data and send your order implies acceptance of these terms and conditions of sale. are binding but indicative.
• The trademarks and logos appearing on this website are trademarks of o2media and third, both registered as unregistered, and can not be used in any advertising or other publicity materials relating to the distribution of any information or content extracted from this website without the prior written consent of the owner of the mark. The present general sales conditions, as well as contracts signed, are governed by the applicable law. Any dispute concerning the interpretation or enforcement of the general sales conditions and all contracts signed with a client will be under the exclusive jurisdiction of the courts of Salamanca